Event terms and conditions

The event is hosted by Dokainish & Company, 100 King Street W, Suite 5700, Toronto, ON, Canada M5X 1C7 (we, us, our). You means the person who registers for the event or attends it.

You accept these terms when you register, and again when you attend.

If you register on behalf of someone else, you must give them these terms before the event. The terms apply to the person who attends.

If you do not agree with these terms, do not register. You can write to us at build26@dokainish.com first.

The event is by invitation, for people attending in a professional capacity. You must be 18 or over.

An invitation is personal to the person it was sent to. You must not forward it, share the registration link publicly, or post it. If you think a colleague belongs in the room, tell us and we will consider it.

We may decline a registration, or withdraw a confirmed seat, in our sole discretion acting reasonably — for example where capacity has been reached, where we cannot verify who someone is, or where attendance would not be appropriate given who else is in the room. We will tell you by email if we do.

If you need a support person, interpreter or personal assistant with you, email build26@dokainish.com before the event. We will accommodate that where we reasonably can, and they attend on these terms.

Registering is a request for a seat, not a seat. Your place is confirmed only when you receive a confirmation email from us.

Registration closes when capacity is reached. We may close it earlier, or reopen it, at our discretion.

You must give accurate details when you register, and tell us if they change. We use them to confirm your seat, to prepare your badge and to reach you if something about the day changes.

We give the venue address to confirmed guests before the event. It is not published, and you must not publish it or pass it to anyone who is not attending.

If you were not invited and asked for an invitation, we will reply by email. A request is not a confirmation.

There is no charge to attend, and we do not sell tickets to this event. Your seat cannot be bought, sold, auctioned or transferred for value.

Attendance includes the sessions on the published agenda and any hospitality shown there. Everything else — travel, parking, accommodation, and your time — is at your own cost, and we do not reimburse it.

Tell us as early as you can at build26@dokainish.com. Seats are limited and there are people waiting, so an early note lets us offer yours to someone else.

There is nothing to pay and nothing to refund if you cancel.

We keep a record of seats that go unused without notice, and it may affect invitations to future events.

Substitutions are possible but not automatic, because the invitation is personal.

Email us the name, title and work email address of the colleague you have in mind, at least three business days before the event. We will confirm by email whether we can move the seat, and until we do the seat stays with you.

We send a substitute their own confirmation and a link to these terms, and they attend on these terms. Someone who arrives without a confirmed registration in their own name may not be admitted.

We may change the agenda, the speakers, the running order, the format, the timings or the venue, and we may reschedule or cancel the event.

If we make a material change, we will tell registered guests by email at the address they registered with.

Speakers appear subject to availability. If a named speaker cannot attend, we will replace them or adjust the program where we reasonably can.

There is no fee, so there is nothing for us to refund if the event changes or does not go ahead. We are not responsible for travel, accommodation or other costs you commit to in anticipation of attending. Please book flexibly.

We are not responsible for failing to hold the event, or for delays and changes to it, where the cause is outside our reasonable control. That includes severe weather, fire or flood, public health measures or outbreaks of disease, government or public authority direction, strikes or transport disruption, utility, network or venue failure, and civil emergency.

If that happens we will tell registered guests as soon as we reasonably can, and we will reschedule where it makes sense to.

Bring photo identification. We check registration on arrival and issue badges to the named guest. Badges are not transferable and must be worn where staff can see them.

While you are at the venue, you must follow the venue’s own rules and the instructions of venue staff, our team and emergency personnel.

The venue may screen guests and inspect bags on entry. You must not bring weapons, illegal substances, or anything else the venue prohibits.

Any Wi-Fi at the venue is the venue’s, not ours. Use it lawfully and within the venue’s acceptable use terms; we are not responsible for it or for anything you do on it.

We may refuse entry to, or ask someone to leave, the event or the venue — for instance where we cannot match a person to a confirmed registration, where behaviour is unsafe or disruptive, or where these terms have been broken. That decision is ours to make and does not create any liability to you.

Treat everyone in the room, and everyone working the room, with professional respect.

Harassment, discrimination, intimidation, abusive or threatening behaviour, unwanted physical contact and unlawful conduct are not permitted, and will end your attendance.

If something happens to you, or you see something, tell any member of the Dokainish team on the day or write to build26@dokainish.com. We will review every report, keep it confidential so far as we reasonably can, and decide what action to take.

Do not attend if you are unwell with something contagious.

If public health requirements apply on the day, at the venue or more generally, we will follow them and you must too. We will tell registered guests in advance where we can.

The registration form does not ask about accessibility, dietary requirements or allergies. Email build26@dokainish.com as early as you can and we will make the arrangements where we reasonably can. Catering is prepared by the venue or its caterer, and we cannot guarantee an allergen-free environment.

Where alcohol is served, it is served by the venue under its licence and to guests of legal drinking age. We or the venue may decline service, and may ask you to leave, if you are intoxicated.

The sessions at BUILD ’26 are off the record.

You may use what you learn. You must not attribute it — to a speaker, a guest or an organization — without that person’s express permission.

You must not record audio or video, stream, or photograph the sessions, the slides or the room.

You must not post remarks, quotes or images from the sessions to social media, internal channels or the press.

Journalists and media may attend only by prior written agreement with us, on terms agreed in advance. If you are attending in a media capacity, tell us before you register.

This section continues to apply after the event.

You must not, at or in connection with the event:

1. promote or sell products or services to other guests;
2. recruit or solicit other guests for employment;
3. distribute marketing material; or
4. collect, scan, photograph or otherwise record other guests’ details for later marketing.

You must not run or promote any parallel or “fringe” activity that presents itself as part of BUILD ’26 without our prior written agreement.

We do not publish, share or sell an attendee list.

We photograph, film and record the event. We may use that material to report on the event and in our own marketing — our website, social channels, presentations and material for future events — and you agree that we may, without payment to you.

If you would rather not appear, email build26@dokainish.com at least two business days before the event, or tell a member of our team or the crew on the day. We will make reasonable efforts to keep you out of shot, and to remove you from material we control if you ask us afterwards.

We cannot promise that wide shots of a full room will never include you, and we do not control images taken by other guests or by third parties.

Recording by guests is a separate matter and is covered by section 12.

The registration form asks for your name, work email address, company, job title and phone number. If your address is not on the invitation list, it also asks for the name of the person who referred you.

On the day we may record that you attended. Anything else — an accessibility or dietary note, for example — reaches us only if you email it to us.

We use it to decide on and confirm your seat, to prepare your badge, to reach you about this event, and to keep in touch about our work and future events. Our commercial emails follow Canada’s anti-spam legislation and each one carries an unsubscribe link. Unsubscribing does not affect your seat, and we will still send you the emails we need to send about the event itself.

We share it only where we need to: with the venue and its caterer for access, catering and safety, and with the service providers who run our email, CRM and hosting under contract with us. Some of them process data outside Canada, including in the United States. We do not sell your information, we do not give it to anyone for their own marketing, and we do not publish or circulate an attendee list.

A dietary or accessibility note can say something about your health. We use it only to make the arrangements, we tell the venue only what it needs to know, and we keep it only as long as we need it for the event, after which we handle it as set out in our Privacy Policy.

Our Privacy Policy explains how we handle personal information generally, how long we keep it, and how to ask for a copy, a correction or deletion. Where the data protection law of another country gives you rights over your information, we will honour them. For anything about your data, write to privacy@dokainish.com.

Views expressed by speakers, panellists and guests are their own. They are not our views and we do not endorse them.

Nothing said or handed out at the event is professional advice — not engineering, legal, financial, investment or tax advice — and attending does not create a client relationship with us. Take your own advice before acting on anything you hear.

Materials we give you are for your own professional use. They stay the property of whoever created them, and you must not republish or redistribute them without permission.

We take reasonable care in running the event.

We are not responsible for indirect or consequential loss, for lost profits, business, contracts or opportunity, or for travel, accommodation and other costs you incur in connection with attending.

We are not responsible for the acts or omissions of the venue, the caterer, other suppliers or other guests.

Look after your own belongings. We are not responsible for loss of or damage to personal property at the venue.

To the extent the law allows, our total liability to you in connection with the event is limited to CAD $500.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of Ontario or the federal laws of Canada. Nothing in these terms asks you to give up a right you cannot give up.

You attend at your own risk, and you are responsible for your own insurance, including travel insurance.

You are responsible for loss or damage you cause to the venue, to our property, or to the property of another guest.

If we suffer a claim, loss or cost because you broke these terms or acted unlawfully at the event, you will cover it. We will tell you promptly if that happens and give you a reasonable opportunity to be involved in how it is handled.

The venue, caterers and other suppliers are independent businesses, not our agents. While you are on their premises, their rules and terms apply to you alongside these terms, and services they supply directly are their responsibility.

If you have a complaint about the event, your registration or these terms, write to build26@dokainish.com. We will try to resolve it with you directly, and you agree to give us a reasonable opportunity to do so before starting formal proceedings.

We may update these terms before the event — to correct something, or because arrangements change. The version that applies to you is the one published on this page at the time of the event, and the date it was last updated is at the top.

If we make a change that materially affects guests, we will email registered guests to point it out. If you do not accept the change, you may cancel your registration; there is no fee, so there is nothing to refund.

If any part of these terms turns out to be unenforceable, the rest of them still apply.

If we do not enforce something straight away, that is not a waiver of it, and we can still enforce it later.

These terms, together with our Privacy Policy, are the whole agreement between us about your attendance at the event.

You may not transfer your rights under these terms to anyone else. We may transfer ours to a company in our group, which will not affect your rights.

Sections 12, 13, 15, 16, 17 and 18 continue to apply after the event.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have exclusive jurisdiction over any dispute arising from them or from the event.

This does not affect any mandatory rights you have under the law of the place you live in that cannot be excluded by agreement.

For anything about the event, your registration or these terms, write to build26@dokainish.com.

For anything about your personal information, write to privacy@dokainish.com.

Dokainish & Company, 100 King Street W, Suite 5700, Toronto, ON, Canada M5X 1C7. Telephone +1 (416) 849-3861.